In recent years, FedEx Linehaul has made safety its top priority. This focus is crucial as contractors operate under FedEx’s Department of Transportation (DOT) number. Any accident or violation directly impacts FedEx’s safety record, driving FedEx’s push for stricter safety measures.
Not long ago, safety standards looked very different. Trucks could exceed 65 miles per hour, contractors could run older models like a 1999 Freightliner Cascadia, and safety technologies like Forward Collision Avoidance Systems (FCAM) were optional. Even contractors with recent accidents or disconnects could upgrade their routes from unassigned PM runs to prime solo AM runs.
Today, FedEx expects contractors not only to operate safely but also to actively prove their commitment to safety. This proactive approach to both ensuring and showcasing safety has become essential for success in the FedEx Linehaul network.
Importance of Safety for New FedEx Linehaul Contractors
During the Linehaul Information Meeting, safety takes center stage as contractors are introduced to the standards, expectations, and strategies required to operate a FedEx route effectively.
One of the first questions new contractors face during the Request for Information (RFI) process is: How will you manage safety in your operations? Having a clear, organized safety plan is critical to making a strong impression.
To get started, new contractors should focus on three key areas:
Establish a safety program: Develop clear safety policies and create a comprehensive maintenance and safety plan to prevent accidents and ensure reliability.
To encourage safety, FedEx employs Safety Results Score (SRS) or a numerical system used to evaluate the safety performance of its contractors. Essentially, it reflects how safely a Transportation Service Provider (TSP) is operating.
A contractor’s SRS score dictates what they can and cannot do within the FedEx system, especially when it comes to growth opportunities. For instance, for contractors with a score of 5, opportunities are abundant. These contractors have the ability to bid on and secure the best runs and routes.
Follow the rules: Read the entire FedEx contract carefully, paying special attention to safety clauses, and ensure compliance with all outlined requirements.
The FedEx contract, Transport Service Provider Agreement (TSPA), provides a structured framework for safety, making it easier for new contractors to follow a step-by-step approach.
Prioritize ongoing driver training: Investing in continuous driver training is essential to maintaining a high standard of safety in FedEx linehaul operations. New contractors should budget for professional training programs that emphasize accident prevention, safety regulations, and efficient driving practices.
To enhance safety efforts, consider using specialized third-party safety vendors like Safety Forward, which provide tailored programs for FedEx Ground contractors.
Importance of Drivers in Reinforcing Safety
Drivers are not just employees; they are integral partners in achieving safety and compliance. Their actions directly impact your SRS, operational efficiency, and overall reputation with FedEx.
Addressing preventable issues through hiring, coaching, and systems is essential to maintaining a safe and successful operation.
Don’t be Complacent on Driver Trainings
Many contractors make the mistake of assuming that a driver’s experience or credentials equate to sufficient safety knowledge. This assumption can lead to issues that could have been avoided with proper training.
Key Tips for Contractors
Experience Isn’t Everything: A driver with a CDL or 15 years of experience may still lack specific training needed for linehaul operations. Even drivers transitioning from another contractor may not be familiar with your procedures.
Avoid Generic Training Pitfalls: FedEx-approved training provides a baseline, but linehaul operations often require additional, detailed training. Teach procedures not covered in generic training, such as red-tagging faulty equipment or navigating unique gate procedures.
Tailored Onboarding: Create a consistent and thorough onboarding process that includes a checklist for road tests, orientation, and one-on-one truck walkthroughs. Cover everything from emergency equipment locations to specific vehicle features like fuel panels and spare fuse compartments.
While a robust training and onboarding process lays the groundwork for safety, it’s equally important to prepare for the unexpected. Accidents and incidents can disrupt even the best-run linehaul operations, making it crucial to have a solid crisis management plan in place.
Common Driver Mistakes and Myths
Even experienced drivers can have knowledge gaps. Addressing these can prevent accidents and compliance issues:
Electronic Logging Devices (ELDs): Many drivers struggle with using ELDs, such as certifying logs or understanding when to log into the website. Basic training on ELD functionality is critical.
30-Minute Breaks: Some drivers mistakenly believe they need to wait until exactly eight hours into their shift to take their break. Clarify that the break can be taken earlier in their workday.
Paper Logs: Ensure drivers know how to use FedEx-approved paper logs rather than generic truck stop versions. Although it must be highlighted that paper logs are not an acceptable substitution for an ELD. Training on paper logs is solely intended for use as a back-up in case of ELD malfunctions.
Pre-Trip Inspections: Address incorrect practices like attaching only one safety chain from the dolly to the lead trailer. Train drivers on the pre-trip inspection process, such as checking tires, mud flaps, and fluid levels.
Coaching and Systems
Safety is compromised when drivers adopt a "not my responsibility" attitude, assuming someone else will handle truck maintenance or compliance checks. Hiring drivers who take ownership of their responsibilities and actively engage in safety protocols can dramatically reduce violations.
Effective coaching and monitoring are essential for addressing issues early. Key Indicator (KI) events captured by onboard cameras, such as harsh braking, speeding, or cellphone usage provide valuable insights into driver behavior. Analyzing these events helps identify trends and address safety concerns before they escalate.
A red flag to watch for is a pattern of non-coachable behavior. If a driver repeatedly violates the same rule despite being coached, it may indicate deeper issues with their attitude or aptitude for the job.
Tip: If you find yourself questioning a driver’s suitability, it’s often a sign to reassess your hiring or retention approach.
Safety is a crucial factor in the success of FedEx Linehaul contractors. By implementing effective systems, coaching drivers, and investing in ongoing training, contractors can minimize risks and maintain compliance.
A strong focus on safety not only protects your operations but also opens doors to better opportunities within the FedEx network. Prioritizing safety ensures both immediate and long-term success.
Comentarios